Managing your most important customers is key to ensuring long term growth, maximum profitability and client satisfaction. In this 1 day course, which can also be run over two 4 hour zoom sessions, recruiters will learn how to identify key accounts, set clear account objectives, manage relationships to attract more business, strengthen influence and effectively review accounts to move from successful recruiter to trusted advisor. Download the course overview.

Key Take-Aways  

  • Recognise key account potential
  • Improve profitability and customer satisfaction
  • Create a toolkit of relationship building skills and techniques
  • Run highly effective account review meetings
  • Learn to establish key objectives for accounts
  • Working out relationship and communications plans for each account
  • Create a multi-level influencing strategy for other areas of their business

Pricing 

 

Virtual, trainer led 
(2 x 4-hour Zoom sessions)

Virtual, trainer led 
(1 day) 

Face-to-face

Open place

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In-company * 

 £1,850 +VAT £1,850 +VAT £2,370 +VAT

*Plus trainer expenses based on 8 delegates.

Volume discounts are available for 50 or more delegates trained.

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