We offer 3 helpdesk services: 

+ Immigration

APSCo has partnered with leading UK legal firm JMW Solicitors LLP to provide free technical advice and support for members. This means that APSCo members can contact the Immigration Helpdesk with any questions about UK Immigration Law and how to recruit employees who are either EU nationals or non-EEA nationals.   

Popular issues covered by the Immigration Helpdesk include:

  • Changes in the immigration rules following Brexit.  

  • The new EU settlement scheme. 

  • How to complete Right to Work checks for EU/non-EU staff. 

  • Steps to take to ensure that you can recruit EEA/non-EEA workers. 

  • How to apply for a sponsor licence to employ workers. 

  • The type of roles that qualify for the Skilled Worker route.

To use the Immigration Helpdesk, email [email protected] with your company’s email address, your contact telephone details and some basic information on your query.  

The turnaround target is 48 hours, and you will receive up to 20 minutes of free specialist advice from an experienced immigration solicitor from JMW Solicitors LLP. The Immigration Helpdesk is available from 9am to 5.30pm, Monday to Friday. 

If the enquiry is complex and takes longer than 20 minutes to resolve, a fee may be charged for any additional work. If this is the case, JMW Solicitors LLP will provide an estimate of their fee before it is charged and there is no obligation to use their services.  

+ International

APSCo has partnered with 6CATS International, an international expert supplier of contractor management, to provide free international advice and support for members.   

To use the International Compliance Helpdesk, email [email protected] with your company’s email address, your contact telephone details and some basic information on your query, including the country concerned.  

The turnaround target is 24 hours and you will receive up to 20 minutes of free, impartial, confidential, compliance advice from the directors at 6CATS International. The international compliance helpdesk is available from 9am to 5.30pm, Monday to Friday.  

Popular compliance issues covered by the international helpdesk include: 

  • Recruitment regulation 

  • Contractor compliance 

  • Insurance  

The International Compliance Helpdesk is to give general compliance advice on running contractors in jurisdictions other than the UK and the USA and for general basic employment advice.  It is not to provide legal advice and you should refer any query requiring legal advice back to the legal helpdesk which can provide the member with details of our legal Trusted Partners. 

+ USA

APSCo has partnered with a leading supplier of contractor payroll and management solutions PGC (Precision Global Consulting) to provide members with global legislative compliance advice on the US and Canadian markets.   

To use the USA Helpdesk, email [email protected] with your company’s email address, your contact telephone details and some basic information on your query. The turnaround target is 24 hours and you will receive up to 20 minutes of free, impartial, confidential, compliance advice. The USA Helpdesk is available from 9am to 5.30pm, Monday to Friday. 

Polite Notice 

Our helpdesk staff and Partners treat all helpdesk users with courtesy and respect. Similarly, we expect our helpdesk staff and Partners to be treated in the same way. We have a duty to protect the welfare and safety of our helpdesk colleagues. Aggressive, abusive or threatening language and/or behaviours towards our helpdesk staff or Partners will not be tolerated under any circumstances. 

Disclaimer

APSCo Helpdesks can only form opinions and provide generic guidance based on the information provided by the user of the Helpdesk. Information provided by the helpdesks should not be treated as professional legal, accountancy or compliance advice. The helpdesks are not regulated by the Solicitors Regulatory Authority, the ICEAW or any other regulatory body and no professional/client relationship exists between the helpdesk advisor, their organisation and the user. Any advice given is non-binding.  

If partial or incomplete information is provided to the helpdesks, the opinion given is likely to differ to that which would be given if based on the full facts. To the fullest extent permissible by law, APSCo, its helpdesk partners and its advisors (the helpdesk providers) hereby exclude all liability in so far as permissible in law, for any claim, loss, demands or damages of any kind whatsoever arising out of or in connection with the use of the helpdesk and/or any information, opinion or advice given and the helpdesk user will hold the helpdesk providers harmless in respect of such claims.