Meet the team
Recruitment is a people business which is why our team not only has broad sector experience but also a friendly approachable style. The result? An exceptional experience for our members, prospective members and stakeholders.
Ann Swain
Ann is founder and Global CEO of APSCo, an international trade body representing the professional recruitment sector with operations in the UK, Germany, Australia and across South East Asia.
She has over thirty years’ recruitment experience including time as UK Sales Director of multinational staffing firms and Managing Director of recruitment training company Learning Curve before establishing APSCo in 1999.
In 2009, she was honoured to receive a fellowship from the NSPCC and in 2018, received the prestigious Leadership Award from the Trade Association Forum. Ann currently features in the SIA ‘Global Power 50’ list of the most influential women in international recruitment. She is also one of the select recruitment sector leaders to have made the Staffing Industry Analysts Hall of Fame, which celebrates individuals in the recruitment field whose accomplishments, dedication and drive are making a difference to work today, and to what work will look like in the future.
Ann is an acknowledged thought leader and her articles feature regularly in the national and recruitment media. An award-winning business leader and inspirational keynote speaker, she is also the co-author of the best-selling ‘Professional Recruiter’s Handbook’.
- Twitter:
- @AnnAPSCo
- LinkedIn:
- https://linkedin.com/in/annswain/
Samantha Hurley
As APSCo's Operations Director, Sam has responsibility for the development of APSCo’s presence and reputation within the UK. She ensures innovation, development and improved delivery of existing and new members services, resources, and engagement through the various delivery teams, and the continuing improvement and development of the operational running of the UK business.
Sam has over 30 years’ experience in the UK recruitment sector, and previously ran APSCo’s legal and public affairs offering. Prior to joining APSCo in May 2013, Sam owned and ran a legal services company and held senior management positions within the recruitment sector.
Moya Rylands
Moya leads both the new member and talent development teams for APSCo. This involves supporting the needs of recruitment firms across the UK in professional staffing sectors and communicating the ways in which APSCo can effectively provide representation and support. Through the talent development team, she is responsible for the ongoing design and delivery of innovative training to meet the evolving needs of members.
Moya brings a passion and enthusiasm for recruitment having spent 30 years in the sector in a variety of operational roles. Prior to joining APSCo in 2012 she ran her own training business
- LinkedIn:
- https://linkedin.com/in/moyarylands/
Stephen Hill
Stephen joined APSCo as Finance Director in April 2015. Stephen provides strategic financial support and guidance to APSCo both in the UK and internationally.
Stephen qualified with Procter & Gamble in the 1980s and went on to hold a variety of senior positions with the company in the UK and continental Europe. He has over 25 years’ experience as a Finance Director of various international organisations and has spent the last 15 years mainly in the recruitment sector.
- LinkedIn:
- https://linkedin.com/in/stephenhillfd4/
Stuart Feest
Stuart works with APSCo’s largest members and their executive teams to help them leverage the maximum benefit from the broad spectrum of APSCo services.
Stuart brings 22 years' of UK and international recruitment experience within the technology and engineering sectors. Prior to his appointment as Enterprise Director in 2019 Stuart was twice elected onto APSCo’s Representative Committee. The majority of Stuart’s career was spent with Gattaca Plc where he was a Managing Director. More recently Stuart was a main board director with an international quality management services organisation within Automotive and Aerospace
- LinkedIn:
- https://linkedin.com/in/stuartfeest/
Tania Bowers
Tania is the Global Public Policy Director. She is a solicitor who has worked exclusively in the professional staffing sector since 1999, joining APSCo in 2016.
As Head of Global Public Policy Tania represents our members’ interests in meetings and communications with Government departments, ministers, MPs and other interested stakeholders. She is responsible for APSCo’s public affairs activity on a global basis representing APSCo members’ views to governments and contributing to the debate on the future of the global professional labour market.
Anousha Ramcharun
Anousha is APSCo’s Accounts Assistant. Reporting to the Financial Controller, Anousha assists with the day-to-day finance tasks including invoicing customers, dealing with customer payments and direct debits, and supplier invoices.
Anousha studied Finance and Accounting BSc at university and is currently completing her chartered accountancy qualification.
Bazgha Sultana
Baz is an advocate for innovation and has over 8 years’ experience in project management, event management, building long-lasting strategic partnership and customer services roles. She has also achieved several awards such as “The British Citizen Award”, “Honorary Award” and “Excellence in Customer Engagement Award” for delivering commendable customer services and high-quality Virtual and face-to-face events.
At APSCo, Baz will be supporting the development, delivery of, and member engagement with, global and international services and events. In her previous role as Engagement and Events Manager, she has supported the development of a five-year customer strategy and grew company’s annual events programme substantially; incorporating international entertainment, reaching record numbers of engagement, and collaborating with key organisations to maximise value for money and reach.
Becky Condon
Becky joined APSCo in November 2019 as a dedicated Account Manager for the North of England and Scotland. Becky is responsible for ensuring APSCo Members are gaining the full value and benefits of membership including legal advice, training, member events with expert speakers, networking opportunities at our executive breakfasts, lunches and dinners, marketing, model contracts and much more.
Becky has over 14 years’ experience within the recruitment sector across the UK and Ireland and has been responsible for developing key accounts and strong working relationships throughout her career to date.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/beckycondon/
Betty Verbaszi
Betty joined APSCo in 2022 to provide support to members in the Healthcare, Social Work and Education sector.
Betty has several years of international work experience and she brings her expertise from prestigious membership organisations. She worked as a Membership Development Manager at the Royal Institute of British Architects (RIBA) where she led the Membership Development team to grow the membership intake. She also worked as an Account Manager at the Chartered Intitute of Public Finance and Accountancy (CIPFA) where she built closer relationship with CIPFA’s key accounts in the South East England region and in Central Government.
Emma Dudley
Emma joined in 2018 and spent over three years working with members identify their training requirements and consulting with them to implement the right training to fit the needs of the business and individuals.
She is now a Membership Manager responsible for the acquisition of new members into APSCo
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/emmadudley/
Harry Fone
Harry joined APSCo in October 2022 as Communications Manager and has a key role in delivering APSCo’s communications strategy.
Prior to joining APSCo, Harry worked in political campaigning for a well-known Westminster think tank. He also previously ran his own business in the IT sector looking after SME clients in Bristol and the South West.
Hayley Williams
Hayley has worked for APSCo as an administrator since August 2006. Her role includes all aspects of account management administration. She is also responsible for scheduling and organising Trusted Partner audits and ensures that all members receive their annual membership certificate, code of conduct and membership rules.
Isabella Knight
Isabella is supporting the talent development team with their processes on both in-company and open course training programmes to ensure our members and those who use APSCO for their training receive the best service and satisfaction possible. Having a background in sales, Isabella has found her passion for the recruitment industry working across Rec2Rec and Tech markets across the UK and DACH.
Jimmy Stocker
Jimmy graduated in Law in France where he worked for a solicitor for 5 years before moving to London.
He worked as a sales for a recruitment company for 1.5 years before joining their legal department for 3 years handling contract negotiations, processes and trainings.
Joanna Rice
Joanna is responsible for ensuring that our Trusted Partners get the maximum return on their investment by helping them leverage the benefit of the products and services offered by APSCo.
Joanna has worked in recruitment for almost 20 years, initially in the care and international sectors, before moving into recruitment technology. She worked in a number of staffing companies and recruitment suppliers, including Oleeo PLC, iProfile and Pulse Staffing.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/joanna-r-01573022/
John McGlynn
John joined APSCo in September 2017 and is a dedicated Account Manager ensuring that APSCo members are gaining the full value and benefits of membership.
Prior to working at APSCo, John worked in the financial services sector (NatWest Bank & RBS) within the Service Support and Client Management functions. John brings his knowledge and experience of Client Manager practices that are widely used within the retail/corporate marketplace to ensure APSCo members gain an exceptional level of service.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/john-mcglynn/
Julie Selby
Julie is an experienced recruiter and business professional who is passionate about providing support and advice to recruitment businesses through the many services that APSCo provides including legal advice, training, member events with expert speakers, networking opportunities at our executive breakfasts, lunches and dinners, marketing, model contracts and much more.
She is committed to delivering excellence and specialist support to make recruitment companies successful.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/julie-selby-4979133/
Jyoti Virdee
Jyoti is a self-taught marketer with a background in Behavior Psychology. Jyoti has 3 years’ experience working within marketing and has spent some time freelancing, helping small businesses and influencers enhance their businesses through social media, email marketing and analytics.
Karran Danks
Karran is the Receptionist and a general administrator at APSCo. She has held a variety of roles before this including TEFL teacher in a remote part of Spain, Gallery Supervisor in a national museum, administrator for a busy community centre, and office manager for a health and safety company.
- LinkedIn:
- https://linkedin.com/in/karran-danks/
Kate Ray
Kate has worked in the event industry for over 30 years, gaining much of her knowledge and experience working in the commercial conference sector which led to managing an offices in Dubai and Singapore. Kate has also worked for the not for profit sector, more recently as head of events at CGI.
Kate is passionate about delivering events which are professional, innovative and above all make a difference to those who attend. If an attendee leaves an event armed with ideas which they want to discuss or implement in their organization, then Kate believes she and her team have added value.
Kate holds a Masters in Business Administration and is a qualified Master Practitioner of Neuro Linguist Programming (NLP)
Kelly Nash
Kelly joined APSCo in April 2015 as an Events Co-Ordinator. She is responsible for the facilitation of all member events, bringing key members and Trusted Partners within the industry together. Kelly has over 7 years of experience in the event industry and brings her wealth of event organisation skills to the APSCo team. Kelly was promoted to Events Manager in January 2023.
- LinkedIn:
- https://linkedin.com/in/nashkelly/
Lawrence Tribe-Endt
Lawrence's career spans over 15 years, encompassing a variety of sectors and four years in recruitment. An expert in implementing an omnichannel marketing strategy with the aim to reach business goals through lead generation, growth and customer engagement.
As a marketing strategist, Lawrence has helped grow small, medium and large organisations going through changes or scaling up. In developing internal teams' skills and confidence to unlock more potential, he has created a culture where innovation and creativity are at the core of his output.
Lawrence will lead the marketing, digital and research activities at APSCo. He is focused on continuing the organisation's digital transformation to improve the customer experience for all APSCo members.
Linda Price
Linda joined the Talent Development team as Training Coordinator in August 2021 having spent many years in training and marketing roles within the professional training arena.
Her role is to ensure the learning journey is of the highest standard by working with delegates and trainers ahead of the training, producing all the training materials, organising training events, and capturing that all important feedback. Her passion for getting things right first time and supporting members and trainers ensures continuous improvement and a great experience.
Lisa Phillips
Lisa joined APSCo in July 2017 and works with new and existing APSCo members across the North of England and Scotland. Lisa’s role is to engage with our existing members in the North of England and Scotland, making sure they get value from their APSCo membership and benefit from the full range of APSCo services, as well as bringing new members on board, supporting with regional events and making sure these regions are supported effectively within APSCo.
Lisa spent 3 years of her career as a graduate working as a recruitment consultant where she gained a great insight into the world of professional recruitment, working across a few different sectors. Since then she has spent some time working within the events & hospitality industry, before returning to the recruitment sector with APSCo.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/lisa-phillips-763401b/
Mike Dempsey
Mike has 15 years’ experience in the recruitment sector within business development and management roles. Having also worked within international labour relations across Europe, he also has experience in liaising with many trade unions representing employees’ rights for large international businesses. Prior to joining APSCo, Mike worked in both professional and general staffing andhas in depth experience of temporary, contract and permanent recruitment solutions and brings enthusiasm and knowledge of the recruitment market.
Based in the Frodsham office, Mike is responsible for developing relationships with new members in the North West, Wales and the Midlands to ensure members make the most of the extensive benefits that come with APSCo membership. Mike joined the team in February 2020.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/mike-dempsey-01832923/
Moya-Clare Moses
Moya joined APSCo in September 2016 in our Northern office and is responsible for the smooth onboarding of APSCo members, including quality checks and providing collateral to help set up new membership within their organisations. Moya is well known to our Northern members who will recognise her from coordinating logistics and welcoming members at regional events. She is also responsible for scheduling and organising all Compliance+ and umbrella company audits.
With more than 15 years’ experience within the recruitment sector, Moya has supported internally with payroll and HR issues for a number of recruitment organisations. She brings an enthusiastic nature and great sense of humour to the team.
Niamh Lewis
Niamh has a Bachelor of Laws Degree and varied experience in the financial services sector and social media marketing. She is responsible for scheduling and facilitating member events and liaising with members and trusted partners regarding event queries.
Nicola Fisher
Nikki has worked in the professional recruitment sector for over 20 years predominantly in South Africa. She joined the APSCo Talent Development team in April 2022 and is responsible for delivery of open training and a number of our CMI programmes.
Her knowledge of the sector is hugely valuable in helping members identify the right training courses for them. Her attention to detail and enthusiasm ensures training runs smoothly ensuring both delegates and trainers are supported through the learning journey.
Patsy Cornwell
Patsy joined APSCo in May 2017 and is the dedicated PA to Ann Swain CEO. Prior to joining APSCo Patsy worked within the Financial Services Sector (UBS) for 17 years. Patsy brings with her a breadth of experience working at a board and executive level as a PA. This together with her key office management skills ensures the CEO’s office is run highly efficiently in servicing our APSCo Members.
Poseidonia Brazier
Poseidonia (or Pos) joined APSCo in April 2019 as Marketing Executive and became a Marketing Manager in April 2020. She is responsible for overseeing the marketing strategy and implementation for APSCo UK, APSCo Deutschland, APSCo Global and APSCo Asia. The key focus areas of her role are project management, stakeholder management, website development and management, email marketing and social media.
Her background includes 6 years of experience across the full marketing mix and a Master of Psychology in Neuroscience and Neuroimaging.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/poseidonia-brazier/
Rajia Miah
Rajia joined APSCo in September 2019 as a Legal Advisor.
She is a graduate in Law from the University of Westminster and comes with experience providing legal advice within the recruitment sector.
Her position at APSCo involves advising members and affiliates on legal and compliance issues and supports the Legal Team to deliver a variety of legal services from model contracts and guidance, to training and the Legal Helpdesk.
The training was very engaging and collaborative throughout. Trainers made sure we understood the content fully and to clarify when necessary.
Rina Durban
Rina has been part of the APSCo team for over a decade, working in a number of different member-facing roles and is now responsible for introducing new members to APSCo both in the UK and internationally.
Rina is an enthusiastic champion of APSCo, committed to promoting its aims and objectives and passionate about growing its membership. She has a detailed knowledge of APSCo products and services and how they can add tangible value to recruitment businesses of all sizes.
Before joining APSCo, Rina gained valuable experience working for leading trade bodies in other sectors.
- Email:
- [email protected]
- LinkedIn:
- https://linkedin.com/in/rinadurbanapsco/
Scott Orr
I have over 16 year’s experience within the recruitment sector with extensive experience in Business Development and Management roles.
I have worked across many professional staffing sectors with experience of supplying both temporary and permanent staffing to SME’s and Large Enterprises.
Shazia Imtiaz
Shazia is General Counsel and manages the Legal and Compliance team, joining APSCo in 2021. Shazia is a UK qualified lawyer with over 15 years extensive international expertise gained in both private practice and in house. She has worked across diverse industries including the recruitment sector, overseeing corporate, commercial and employment law matters.
Shazia provides expert guidance to members and trusted partners on legal issues and regulatory changes affecting the industry, overseeing our members’ and trusted partners’ adherence to our codes of conduct, and delivering legal services to members including model documents, precedents, legal updates, and the legal helpdesk. She works alongside Tania Bowers on APSCo's public affairs, representing our members’ interests in consultations with the government and other bodies on regulatory change.
Really enjoyed the course, very interactive and the trainers made it fun. Thank you.
The training was very engaging and collaborative throughout. Trainers made sure we understood the content fully and to clarify when necessary.
- LinkedIn:
- https://linkedin.com/in/shaziaimtiaz/
Teri Etherington
Teri has spent over 20 years in and around the recruitment sector and absolutely loves it. She spent ten years in front line recruitment spending 6 years at Recruitment International as Country Manager. Teri joined the APSCo team in 2018 as Partner Success Manager. Since this time, Teri has been supported through an Executive MBA programme before joining the Talent Development team in February 2022 and being promoted to head up the team in January 2023.
Teri is passionate about the recruitment industry and believes the amazing individuals are a big part of what makes it so special. Throughout her recent studies, Teri has gained a new understanding and respect for the important role continued training and development play in bringing out the best in all of us. Teri’s role is to ensure the APSCo Talent Development offering is front of mind and best in class when it comes to professional training within the recruitment professional.
- Twitter:
- @Teri_APSCo
- LinkedIn:
- https://linkedin.com/in/terietherington/
Tiina Ansell
Tiina joined APSCo in April 2016 as Professional Development Coordinator. She is responsible for the coordination of our CMI accredited Management Development Programme as well as Apprenticeship Training. Tiina has 11 years experience in Learning and Development. Prior to APSCo, she was working in Learning and Development at Eurostar International where she was coordinating all training activity and administration relating to their internal and external training programmes.
Tina Holt
Tina is the HR Consultant for APSCo, dealing with all people matters as directed by the Company.
Tina has worked in HR supporting people in recruitment for over 20 years. Prior to setting up her own HR Consultancy in 2019, Tina was a Global HR Director working for almost 18 years in Companies within the technical recruitment engineering sector and the Oil & Gas recruitment sector.
Wayne Ellis
Wayne joined APSCo in August 2022 as a dedicated Account Manager for the Midlands & South West. Wayne is responsible for ensuring APSCo members are gaining the full value and benefits of membership including legal advice, training, member events with expert speakers, networking opportunities at our executive breakfasts, lunches and dinners, marketing model contracts and much more.
Wayne has over 12 years’ experience within the recruitment sector across both private and public sectors within the UK, Germany and Singapore. This has been with Rolls-Royce (Aerospace), Royal Mail, the NHS and Bentley Motors. He also has over 22 years’ experience of training within British Army. He has been responsible for developing key accounts, building strong working relationships, designing, implementing and delivering training throughout his career to date.
- LinkedIn:
- https://linkedin.com/in/waellis